Fulfillment and Delivery Expectations

At Jumble, we balance speed with quality to ensure every made-to-order item meets our standards. Because each piece is created to order, total delivery time includes both production and shipping.

Fulfillment Times

We understand the desire for fast delivery, but as a brand committed to ethical, made-to-order production, we prioritise quality over mass production.

Standard fulfillment: Orders are processed carefully and efficiently while maintaining our quality standards.

Peak periods: Processing times may be extended during seasonal demand or high order volume.

Every item is made to order, helping reduce overproduction and unnecessary waste while maintaining premium quality.

Shipping Times

Once production is complete, your order is carefully packaged and dispatched.

Products not identified as part of a Regional Collection are typically produced as close as possible to their delivery destination whenever possible. Regional Collections are clearly identified on the relevant product page before purchase.

If your order contains items produced at different facilities, we may split your shipment so part of your order can arrive sooner rather than holding everything back. If this happens, you may receive multiple parcels and separate tracking updates.

Estimated Shipping Transit Times (once dispatched)

UK: 2–5 business days
USA: 3–4 business days
EU: 5–10 business days
Australia: 3–6 business days
International: 5–20 business days

Customs & International Shipping
Jumble products are identified on the product page as one of the following:

🌍 Global Production
🇺🇸 USA Exclusive Range
🇪🇺 EU Exclusive Range
🇪🇺🇬🇧 EU & UK Organic Cotton Range
🇺🇸🇨🇦 USA & Canada Exclusive Range

Products in our Global Production range are typically produced as close as possible to their delivery destination. Production is automatically assigned based on the selected size, colour, stock availability, production capacity, and delivery requirements. As a result, some product variants may occasionally be produced in another region, including the USA.

If production takes place outside your destination region, international shipments may be subject to customs duties, import taxes, or carrier handling fees in accordance with the destination country's regulations.

If you receive customs charges that you believe have been applied incorrectly, please contact us before making payment where possible. We'll be happy to review the shipment and assist where we can.

Tracking Information

Once your order has been dispatched, you'll automatically receive a shipping confirmation email containing your tracking details.

Tracking updates are provided directly by the shipping carrier and may occasionally take time to refresh between scanning points.

Delayed Shipments & Carrier Investigations

While most orders arrive within the estimated delivery times, occasional delays can occur due to customs processing, carrier operations, weather or other circumstances outside our control.

If your order has passed its estimated delivery date, shipping carriers typically require up to five additional business days for further tracking updates before a formal investigation can be opened. Many delayed shipments continue moving through the carrier's network during this period without requiring any action.

If there has been no delivery or tracking update after this period, please contact us and we'll promptly begin an investigation with the shipping carrier and keep you informed throughout the process.

Need Help?

For the fastest assistance, chat with our Shop Assistant, available 24/7 to answer most questions about orders, shipping and tracking. If you still need help, just send us an email and we'll get back to you within 24 hours.